Comprehensive list of all local Chester services required to carry out all the tasks following someone’s death.

    Need Professional Help?

    But don’t want to pay through the nose….then just tell Steve a bit about the situation (and any quotes you’ve had) and he will see how much can be cut off the bill

    CLICK HERE (warning – do not let any professional do ANY work until you have checked their quote – you may not be able to get rid of them!)

    Circumstances of death.

    Who to contact when someone dies depends on the circumstances of their death.  

    • Where did they die?
    • Was the death expected or unexpected?
    ← Read full guidance

    If the death was expected.

    Verification of death

    Contact their GP surgery if at home.

    Medical Certificate of Cause of Death issued

    Handled by attending practitioner.

    Medical examiner review

    Handled by medical examiner.

    Registrar informed

    Handled by medical practitioners.

    ← Read full guidance


    If the death was unexpected.

    Contact emergency services immediately on 999

    The death is referred to the coroner

    Coroner decides on next steps

    Registrar informed

    ← Read full guidance


    Notify the family

    Family, next of kin, and anyone close who would want to know.

    ← Read full guidance

    Secure the property

    Find local locksmiths in Chester to change the locks and secure the property.

    ← Read full guidance

    [drts-directory-view directory=”probate_dire” name=”chester_locksmiths”]

    Book an appointment

    Book an appointment at the local registrar.

    ← Read full guidance

    Main Appointment Line: 0300 123 7037

    Out-of-Hours Line (Emergencies): 0300 123 8123

    Email: ch*******************@************************ov.uk

    Main Register Office: Merchants House, Crook Street, Chester, CH1 2BE


    Notify the Tell Us Once service

    This informs the following agencies:

    ← Read full guidance

    Government Tell Us Once service


    Notify service providers

    You will need the death certificate from the registrar to carry out the following important tasks.

    Notify banks

    Notify pension providers

    Notify Life Insurance companies

    Home and contents insurer

    Notify their care home

    ← Read full guidance

    Directory listing.

    Check for a pre-paid funeral plan

    It is important to check for a pre=paid funeral plan before appointing a funeral director, because you could risk losing the full funeral cost.

    ← Read full guidance

    The Financial Conduct Authority (FCA) provide the regulatory framework and authoritative information to help you identify legally operating providers.

    The FCA Funeral Plans Consumer Page provides clear advice and dedicated guidance on what to do if you suspect a policy was held with a firm that has closed down or failed to achieve authorization.

    For practical advice on managing and tracking down plans, the FCA officially directs consumers to MoneyHelper, which provides comprehensive step-by-step toolkits for families navigating bereavement.

    You can also use these third party services:

    National Association of Funeral Plan Providers

    My Funeral Matters Trace Service


    Appoint a funeral director

    Local Chester funeral directors.

    ← Read full guidance

    [drts-directory-view directory=”probate_dire” name=”chester_funeral_directors”]


    Arrange the funeral

    Choose a Crematorium or Cemetery

    Establish their wishes and book the appropriate location.

    Arrange the funeral

    The funeral director coordinates the service, liaises with the crematorium or cemetery, and handles the paperwork.

    Book other services for the funeral

    You may want to consider any of the following:

    • Funeral celebrant
    • Florist
    • Wake venue and caterers
    • Grave tending service
    ← Read full guidance

    [drts-directory-view directory=”probate_dire” name=”chester_funeral_services”]

    There can be many pitfalls and complications when administering their estate, but we can provide expert advice on finding the right service providers for you and your situation, and help ensure you pay the right price for any professional service.


    Locate the will

    Find the will and locate the executor

    The National Will Register is an independent register used by solicitors, the public, and the Law Society to track where wills are stored.

    ← Read full guidance

    Probate

    Apply for Grant of Probate (or Letters of Administration)

    Needed in most cases to release and distribute assets. Not always required for small estates.

    Appoint professional service providers

    You may or may not need professional help with probate and admistration.

    In many cases you can save money by carrying out tasks yourself, ir hiring the best value practitioners.

    We can help [link to broker page]

    ← Read full guidance

    [drts-directory-view directory=”probate_dire” name=”financial_and_planning”]
    [drts-directory-view directory=”probate_dire” name=”legal_services”]

    [drts-directory-view directory=”probate_dire” name=”national_legal_services”]


    Administer and distribute the estate

    The vast majority of estates are distributed smoothly and without problems, although it is not uncommon for disputes over inheritance to arise.

    Depending on your circumstances, you may require professional legal services to resolve any disputes that arise between beneficiaries and/or the executors.

    ← Read full guidance

    [drts-directory-view directory=”probate_dire” name=”contentious_probate_solicitors”]

    Their property and possessions need consolidating and taking care of, which may be required as part of the probate process, or simply to make sure everything is secure and safe.

    This should be taken care of alongside the probate proceedings.


    Get a property valuation

    Required for Inheritance Tax purposes. Must be completed before probate is granted.

    You may require a professional surveyor.

    ← Read full guidance

    [drts-directory-view directory=”probate_dire” name=”chester_surveyors”]


    Clear the property

    You may want to hire a house clearance specialist.

    You may require an auctioneer to sell possessions.

    ← Read full guidance

    [drts-directory-view directory=”probate_dire” name=”chester_house_clearance”]


    Sell the property

    You will need an estate agent.

    ← Read full guidance

    [drts-directory-view directory=”probate_dire” name=”chester_estate_agents”]

    Smaller tasks that can run in parallel with the other responsibilites.


    Redirect mail

    Stop unwanted mail.

    Contact Royal Mail, set up redirect.

    ← Read full guidance

    [drts-directory-view directory=”probate_dire” name=”chester_mail_redirection”]


    Cancel subscriptions

    Cancel subscriptions and memberships

    ← Read full guidance

    Close digital accounts

    Close online accounts

    You can use digital estate services to close all online social media or email accounts.

    You might need password recovery.

    ← Read full guidance

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