Comments on: Whoops Page – Please Help

By: Stephen Pett

Stephen Pett — Thu, 05 Feb 2026 16:15:55 +0000

In reply to Stephen Burgess. Thanks Stephen!

By: Stephen Burgess

Stephen Burgess — Thu, 29 Jan 2026 15:23:42 +0000

The price quoted for a copy of a grant is incorrect and it should be £16

By: Stephen Pett

Stephen Pett — Thu, 22 Jan 2026 13:49:43 +0000

In reply to Edward Johnston.

After receiving the email, you usually need to log back into your GOV.UK Probate Search account, find your order in “My Orders” or “My Wills”, and click the link to download the PDF document (grant and/or will) within 31 days before it expires. The initial email confirms your order, not that it’s ready; the second email signals availability, then you log in to access and save the file.
Step-by-Step Guide to Downloading:
Check Your Inbox (and Spam): Look for the second email from HM Courts & Tribunals Service (HMCTS) stating your order is ready to download.
Log In: Go to the GOV.UK Probate Search sign-in page.
Find Your Order: Navigate to the “My Orders” section or “My Wills”.
Download: Click the link for your grant/will; it will open as a PDF.
Save Immediately: Download and save the PDF to your computer; it’s usually available for 31 days.
Troubleshooting:
If it says “Pending”: It’s not ready yet; check back daily.
If it won’t open: Ensure you have a PDF viewer like Adobe Reader.
If you have issues: Contact co************@*********ov.uk or call 0300 303 0648.

By: Edward Johnston

Edward Johnston — Tue, 13 Jan 2026 10:33:06 +0000

I have searched and found the Probate document I need.
I have paid my £16.
I have an email, to tell me it’s ready for download.
But how?
How do I download it?

By: Stephen Pett

Stephen Pett — Mon, 07 Apr 2025 08:31:35 +0000

In reply to Claudia Nestola.

It could come through a different one.
Online ones are randowm in particular, but you could ask if you can get hold of them!

Steve

By: Claudia Nestola

Claudia Nestola — Sun, 06 Apr 2025 06:56:06 +0000

Could you please let me know the answer to the following question which is urgent
1. If I apply for a grant of probate through the Oxford district probate registry, will the Oxford district probate registry issue the grant or could a different district probate registry issue the grant for the application I make to Oxford?